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TERMS & CONDITIONS

Welcome to NewayLimo. Please carefully review the following terms and conditions that govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

RESERVATION AGREEMENT

All pick-ups are curbside unless instructed otherwise. Please proceed to the passenger pick-up area when you have your luggage and are ready to go.

RATE ESTIMATE

  • The prices provided on our website are estimates only.
  • Additional charges for waiting time, extra stops, parking, early/late pick-up, etc., may apply.
  • Final charges for the trip are determined upon ride completion.

SEDANS, SUV'S & SHUTTLE VANS

  • A cancellation fee equal to the total trip cost will be charged for any cancellation made less than 24 hours before the scheduled pick-up time.
  • A ‘no-show’ fee equal to the total trip cost and any applicable wait time will be charged if the passenger fails to arrive at the designated location.
  • If you cannot locate your driver, please call 203-832-3899.
  • To avoid being billed as a no-show, please do not leave your location without communicating with our office.

CONTACT INFORMATION

For any questions or concerns regarding these terms and conditions, please contact us at [email protected].

Note: These terms and conditions are subject to change without notice. Please check periodically for updates. Last updated: 10/12/2023